Terms of Service

1. Agreement to Terms

By accessing or using PedigreeForge ("the Platform"), operated by PedigreeForge Pty Ltd (ABN pending registration), a company registered in Queensland, Australia ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform. These Terms constitute a binding agreement between you and PedigreeForge Pty Ltd.

By creating an account or clicking "I agree" or "Get started free", you confirm that you have read, understood, and accept these Terms in full. This constitutes your electronic signature and is legally binding under the Electronic Transactions Act 1999 (Cth).

2. Who May Use the Platform

You may use the Platform if you:

• Are at least 18 years of age;
• Have the legal authority to enter into a binding agreement on behalf of yourself or any organisation you represent; and
• Are not prohibited from using the Platform under applicable law.

If you are using the Platform on behalf of a breed society, club, or other organisation, you represent and warrant that you have authority to bind that organisation to these Terms.

3. Description of Service

PedigreeForge provides a multi-tenant software-as-a-service platform for animal breeders and breed registries. Features include animal pedigree record management, registration number issuance, coefficient of inbreeding (COI) calculation, transfer and sale workflows, certificate generation, society membership management, and related tools.

The Platform is provided on a subscription basis. A free tier is available with usage limits. Paid features require an active subscription as described on our Pricing page.

4. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use at support@pedigreeforge.com.

You must not share your account credentials with others, create accounts on behalf of others without their consent, or use automated means to create accounts.

5. Subscriptions, Billing, and Cancellation

Paid subscriptions are billed in advance on a monthly or annual basis via Stripe. All prices are in Australian Dollars (AUD) unless otherwise stated. Prices may change with 30 days' notice; continued use after the notice period constitutes acceptance of the new price.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; no partial-period refunds are issued.

Refund policy: Refunds are issued at our discretion in cases of billing error. Stripe's payment processing terms also apply. We do not issue refunds for unused time on cancelled subscriptions except where required by Australian consumer law.

If a payment fails, we will notify you and provide a grace period to update your payment method. After the grace period, access to paid features will be suspended until payment is resolved.

6. Your Content and Data

You retain ownership of all animal records, pedigrees, documents, and other content you upload or create on the Platform ("Your Content"). By submitting Your Content, you grant PedigreeForge a non-exclusive, worldwide, royalty-free licence to store, process, display, and transmit Your Content solely as necessary to provide the Platform to you.

Data warranty: You warrant that you have all necessary rights, licences, and permissions to upload Your Content to the Platform; that Your Content does not infringe any third-party intellectual property rights; and that Your Content does not violate applicable law.

No reverse engineering: You must not attempt to reverse engineer, decompile, or extract the Platform's source code, algorithms, or models. You must not use data exported from the Platform to train competing AI or machine learning systems.

Data export: You may export your data at any time in CSV format from your account settings. We will provide a 30-day data export window following account termination.

7. Acceptable Use

You must not use the Platform to:

• Upload false, misleading, or fraudulent animal records;
• Harass, threaten, or harm other users;
• Transmit spam, malware, or other malicious content;
• Scrape or systematically extract data from the Platform without our written consent;
• Circumvent access controls, rate limits, or usage tier restrictions;
• Violate any applicable law, regulation, or these Terms.

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice, depending on the severity of the violation.

8. Indemnification

You agree to indemnify, defend, and hold harmless PedigreeForge Pty Ltd, its directors, officers, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your breach of these Terms; (b) your violation of any applicable law or regulation; (c) Your Content, including any claim that Your Content infringes third-party intellectual property rights; or (d) your use of the Platform in a manner not authorised by these Terms.

This indemnification obligation survives termination of your account and these Terms.

9. Intellectual Property

The Platform, including its software, design, trademarks, and all content created by PedigreeForge (excluding Your Content), is owned by PedigreeForge Pty Ltd and protected by Australian and international intellectual property law. Nothing in these Terms grants you any ownership interest in the Platform.

By providing feedback, suggestions, or ideas to us, you assign all intellectual property rights in that feedback to PedigreeForge Pty Ltd. We may use, implement, and commercialise any feedback without restriction, compensation, or attribution.

10. Suspension and Termination

We may suspend or terminate your account at any time if you breach these Terms, if required by law, or if we reasonably believe your use poses a risk to other users or the Platform. We will provide notice where practicable.

You may terminate your account at any time from your account settings. Upon termination, your right to access the Platform ceases immediately. We will retain your data for 30 days following termination to allow export, after which it may be permanently deleted.

11. Disclaimer of Warranties

Important — Please Read Carefully

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

PEDIGREEFORGE DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY PEDIGREE DATA, COI CALCULATIONS, OR OTHER OUTPUTS GENERATED BY THE PLATFORM. YOU ARE RESPONSIBLE FOR VERIFYING ALL ANIMAL RECORDS AND DATA BEFORE RELYING ON THEM.

Nothing in these Terms excludes any guarantee, condition, warranty, or right you may have under the Australian Consumer Law that cannot be excluded by law.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PEDIGREEFORGE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) AUD $100.

IN NO EVENT SHALL PEDIGREEFORGE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Where liability cannot be excluded under the Australian Consumer Law, our liability is limited to resupplying the services or paying the cost of having them resupplied, at our election.

13. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our Privacy Policy details what data we collect, how we use it, and your rights of access and correction.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice on the Platform at least 14 days before the changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

15. Dispute Resolution

Before commencing formal proceedings, you agree to notify us of any dispute and allow 30 days for good-faith resolution. If unresolved, disputes shall be referred to mediation under the LEADR & IAMA rules before either party may commence court proceedings.

Nothing in this clause prevents either party from seeking urgent injunctive or interlocutory relief from a court where necessary to protect its rights.

16. Governing Law

These Terms are governed by the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia for any dispute arising out of or in connection with these Terms.

17. General

• Entire agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and PedigreeForge regarding your use of the Platform and supersede all prior agreements.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.
• No waiver: Our failure to enforce any right under these Terms does not constitute a waiver of that right.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to a successor entity in connection with a merger, acquisition, or sale of assets.